Your Privacy at a glance

What exactly?

Types of date we collect

  • Data that identifies you Health
  • biometric, biological, and medical information
  • Financial Information relevant to the settlement of your bills (e.g., insurance details)
  • Contact details
  • Other sensitive personal information that may affect our delivery of healthcare services

How exactly?

How we use your data

  • To provide you with medical care
  • To communicate with you
  • For billing and payments
  • To comply with legal requirements
  • To coordinate with your healthcare professionals
  • To send you marketing messages
  • To improve our services

What do they do?

Third parties who process your data

These third-parties help us deliver our services:

  • Health and Medical Services: Medical Consultants, Medi Linx Laboratory, Inc.
  • Payments: PhilHealth, HMOs, Payment Channels
  • Others: Sekhmet Technologies Private Limited, CEMPIA

When and how we collect data

  • Through the Admissions Department
  • If admitted, in the course of your care, through our in-patient services
  • In an emergency, through the Emergency Department
  • When you avail of any of our out- patient services, through the relevant department (e.g., laboratory
    services, diagnostic imaging services, etc.)

Know your rights

  • Access and/or correct the information we hold on you
  • Complain about us
  • Other rights as specified in the Data Privacy Act